Career Pathways Pilot

Supporting employers to build capacity to develop the leadership potential of employees with disability.

Career development gap

There is an over-representation of people with disability in entry-level roles and a significant lack of career advancement opportunities into leadership positions as well as a lack of representation of people with disability on company boards.

Employees with disability face a range of barriers when trying to progress their careers, including unconscious manager bias, soft bigotry of low expectations, inaccessible training providers, and lack of support and adjustments.

The Final Report issued by the Royal Commission into Violence, Abuse, Neglect and Exploitation of People with Disability identified career progression as one of the key areas for employers to consider to make Australian workplaces more inclusive for people with disability.

Read about our response to the Final Report

Recognising the need for systemic change, Australian Disability Network partnered with the Business Council of Australia and the Australian Government Department of Social Services to develop a practical solution. The Career Pathways Pilot was designed to address these barriers head-on by working directly with major employers to build sustainable systems and capabilities that support career progression for employees with disability.

Rather than a one-size-fits-all approach, the pilot focused on co-designing solutions with both employers and employees to ensure meaningful, lasting change.

Pilot overview

the Career Pathways Pilot 2023–2025 was an 18-month initiative funded by the Australian Government Department of Social Services. The program supported employers to build their capacity to develop the leadership potential of employees with disability.

Australian Disability Network delivered the pilot in partnership with the Business Council of Australia (BCA), with four major retail employers participating: Coles Group, Compass Group Australia, Kmart & Target Australia and Woolworths Group.
Australian Disability Network supported these organisations to progress the careers of employees with disability out of entry level roles and into leadership positions.

A key goal was to have sustainable systems and processes in place to ensure that people with disability have the same opportunities for job fulfilment and career progression as people without disability.

The program was co-designed to be mutually beneficial for the employers and people with disability and is scalable for other Australian employers to replicate.

Employer partners

Four members of the Business Council of Australia participated in the pilot:

  • Coles Group
  • Compass Group Australia
  • Kmart & Target Australia
  • Woolworths Group

Funding

Australian Disability Network delivered the pilot through a grant received from the Australian Government Department of Social Services.

The grant contributed to the achievement of Australia’s Disability Strategy and Outcome 3.1 of the Department of Social Services Portfolio Budget Statement to support people with disability and carers to actively participate in community and economic life.

Pilot Objectives

The pilot set out to:

  • Ensure employees with disability feel valued and safe to identify as a person with disability.
  • Provide people with disability with opportunities for job fulfilment and career progression.
  • Ensure managers can identify, support and motivate people with disability who aspire to career progression.
  • Increase the visibility of people with disability as role models in leadership positions.
  • Remove structural barriers to career progression for people with disability.

The Career Pathways approach

The pilot was co-designed with employers and their respective employees with disability. It comprised six key components:

  • Needs analysis to understand the experiences of people with disability and barriers experienced with career development.
  • Building employer capability.
  • Building employee capability.
  • Building mid-level manager capability.
  • Building senior management/board capability.
  • Leadership development materials that were audited and/or created for employers.

Pilot outcomes

The pilot improved the:

  • extent to which barriers to career advancement experienced by employees with disability are understood, and encouraged co-designed initiatives to address these barriers between employees with disability and their employers.
  • capacity of participating businesses to generate baseline data and effectively track and report on employment and career progression outcomes for staff with disability.
  • capability, confidence and connection of people with disability employed by participating businesses.
  • capability, confidence and connection of middle managers and supervisors in participating businesses to employ people with disability.
  • capability, confidence and commitment of senior leadership and boards of participating businesses to employ people with disability.
  • organisational capability of participating businesses to employ people with disability.

The overall aim was to embed access and inclusion into business-as-usual practice.

Key insights

Results and learnings

  • Pilot activities included Personal Development Plans, mentoring programs, disability confidence training, and the establishment of Disability Employee Networks.
  • At Kmart & Target, 22 of 34 participants achieved career growth, including promotions, permanent roles, and leadership training.
  • Coles and Woolworths were recognised in the Access and Inclusion Index for their progress.
  • Managers reported increased confidence and capability to support employees with disability.
  • Organisations strengthened their systems and processes to enable career progression.
  • Executive sponsorship, tailored implementation, and embedding inclusion into business-as-usual practices were critical success factors.
  • The pilot demonstrated that when organisations invest in capability and culture, career progression for people with disability becomes not only possible, but possible but expected.

Impact stories

Hear from the participating pilot organisations about what they trialed, what they learned, and what they’re taking forward:

Resources

A range of practical resources were developed through the Career Pathways Pilot to support organisations in creating meaningful career progression pathways for employees with disability.

These resources draw on the insights and learnings from the pilot’s co-design process with employees and employers, with a selection available for Australian Disability Network members and the broader community.

Free Public Resources

Whether you’re looking to build manager capability, support employee development, or strengthen your organisation’s approach to inclusive career progression, these resources offer practical guidance you can apply in your workplace.

Ten Tips for Inclusion: guides for your organisation

The guides below provide ten tips to make your different areas of your workplace more inclusive. They cover recruitment and boarding, communication, attitudes, neuroinclusive workplaces, attitudes, dignified access and allyship.

Top tips for your organisation

10 Tips for Inclusive Communications

Inclusive Communication ensures that everyone can access, understand, and engage with your message effectively. It removes barriers by considering diverse needs and communication preferences. These tips will help you reach a wider audience, foster stronger connections, and create more impactful communications.

Top tips for your organisation

10 Tips for Dignified Access

Dignified Access fosters independence by making sure everyone can navigate premises and services independently. It promotes equity and fairness by not imposing extra burdens or delays. It allows people with disabilities to participate by creating a sense of ease, safety, and belonging.

Workplace Adjustments
Top tips for your organisation

10 Tips for Workplace Adjustments

Workplace adjustments are crucial for building an inclusive environment where employees with disabilities can perform effectively. By implementing the right tools and support, organisations can foster a culture where everyone thrives. Download our top ten tips to create a successful workplace adjustments process and help all employees reach their full potential.

Top tips for your organisation
Recruitment

10 Tips for Inclusive Recruitment and Onboarding

Top ten tips for designing hiring processes that are accessible to all.

Top tips for your organisation

10 Tips for Inclusive Attitudes

Foster a culture of respect, understanding, and equality in the workplace.

Top tips for your organisation

10 Tips for Inclusive Training

Inclusive training ensures all participants can fully engage with, and benefit from learning opportunities, regardless of their abilities or learning styles. It removes barriers to participation and creates an environment where everyone can learn effectively.

Top tips for your organisation

10 Tips for Inclusive Allyship

Being an effective ally and advocate for disability inclusion means actively supporting and amplifying disabled voices while using your influence to create positive change. It’s about consistent actions, not just intentions.

Neurodiversity
Top tips for your organisation

10 Tips for Neuroinclusive Workplaces

Neuroinclusive workplaces embrace and support the diverse ways people think, learn and process information.

Top tips for your organisation

10 Tips for your Career

Developing strong self-advocacy skills are valuable for ongoing career growth, even with a supportive workplace team in place. Changes to roles, teams, and workplaces are natural parts of this journey. Here are a few tips to help you advocate for yourself and actively shape your career path.

Procurement
Top tips for your organisation
Member exclusive

10 Tips for Procurement

Inclusive procurement ensures that accessibility and usability are built into every purchase, from technology to service engagements. It removes barriers before they’re created and demonstrates commitment to inclusion through purchasing power.

Top tips for your organisation
Member exclusive

10 Tips for Inclusive DENS

Disability Employee Network’s (DENs) are powerful platforms for driving disability inclusion, providing peer support, and creating organisational change. When well-structured and supported, they offer valuable insights to leadership while creating safe spaces for employees. These tips will help you establish and maintain effective DENs that benefit both members and the wider organisation.

Ministerial and Leadership quotes

Business Council of Australia

Business Council of Australia chief executive Bran Black said the Business Council and its members are committed to helping ensure all Australians reach their full potential and share in the opportunities and prosperity of our nation.

“This initiative has led to increased, sustainable, and measurable improvements in employment and career advancement outcomes for people with disability.

“We need a concerted effort to drive change from job design through to recruitment and move from entry level jobs to advanced and executive roles.

“If Australia moved into the top eight OECD countries for employing people with disability, we could see an additional $50 billion to Australia’s GDP by 2050.”

Coles Group

“Disability inclusion has been an integral part of the Coles Group strategy for a number of years, and we are delighted to have grown employment and workforce representation, with 7.6% of team members identifying as people with disability.

“Coles is proud to have many leaders in our team who live with disability. Often disability employment is stereotyped as an ‘entry level’ opportunity. We are committed to continuously supporting the development of our talent and providing them with tools to progress their careers at Coles.

“We were excited to join the Australian Disability Network, the Department of Social Services, and the Business Council of Australia to support this pilot program, which significantly supported and impacted the lives and careers of Coles team members who live with disability.”

Martin Smithson, General Manager: Meat, Deli and Seafood, and Chair of Coles’ Accessibility Steering Committee

Compass Group Australia

“Compass Group Australia is committed to developing a dynamic and diverse workforce reflective of the communities that we serve. We are removing unintended barriers throughout the employment cycle and we’re passionate about providing a solid foundation and career pathway to support our people who identify as living with disability.

“Through this co-design program we reviewed and evaluated the best formula, approach and model to support our employees who identify as living with disability in progressing their career aspirations.”

“Compass Group Australia’s collaboration with DSS, BCA and Australian Disability Network helped us expand our ability and empower our workforce. We’re passionate about partnering with like-minded organisations to bring more employment opportunities to our people who identify as living with disability.”

Vanessa Martin, General Manager of Diversity & Inclusion, Compass Group Australia

Kmart & Target Australia

“Meaningful inclusivity is a business imperative for Australian retailers. Ensuring our team members represent the communities in which we operate is key to Kmart and Target’s workforce strategy, and a huge part of our success as two of Australia’s most iconic retail brands. Inclusivity needs to be about more than just a job.

“We know that with our size and scale of operations we have an opportunity to lead in this area. To do that, we needed to have strong and productive partnerships in place to ensure we had the right foundations to deliver meaningful employment opportunities, leading to real careers and leadership pathways.”

Tristram Gray, Chief People & Capability Officer, Kmart & Target Australia

Woolworths Group

“Our project worked to empower operations managers to make decisions with the true potential of our team members in mind. It was our responsibility to ensure leaders had the right insights and tools at their disposal to identify opportunities to foster and promote talent.”

“By creating pathways for career progression for people with disabilities, our business benefited not only from their professional strengths, but also from their insights into how we can create better experiences for our team and customers.”

Geoff Trappett OAM, Woolworths Group Disability Inclusion Lead

Contact us

For more information about the Career Pathways Pilot or to discuss how your organisation can apply learnings from this program, please contact Australian Disability Network at info@ausdn.org.au or phone 02 8270 9201

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