Build Disability Confidence across your organisation
As Australia’s peak body for disability inclusion, we’ve spent decades working alongside organisations committed to creating workplaces where everyone can participate and thrive. Our training translates that expertise into practical, engaging learning – helping your people build real disability confidence, not just awareness.
Whether you’re just starting out or deepening an existing commitment, we offer flexible learning solutions designed to meet your organisation where it is.
Not sure where to start? Talk to our team – we’ll help you find the right fit.
It really changed the whole way I think about disability in the workplace.
Our training topics
Each topic below is available across multiple delivery formats.
- Disability Confident Workforces
- Disability Confident Managers
- Inclusive Recruitment
- Inclusive Customer Experiences
- Accessible Communications
- Workplace Adjustments
- Neuroinclusion in the Workplace
How we deliver
Organisation Workshops – Facilitated live online
Live, facilitated sessions delivered exclusively for your team. Choose your topic, session length and preferred dates. Sessions can be tailored to your organisation’s context – available on request.
In-person delivery is available – contact us at info@ausdn.org.au for a quote.
Public workshops – Facilitated live online
Not ready to book a full organisational session? Our publicly scheduled workshops allow individuals and small groups to join facilitated live online sessions alongside peers from other organisations. Book directly via our training calendar.
View our training calendar → Our learning solutions – Australian Disability Network
Self-paced eLearning
Our 11 on-demand modules cover disability confidence across every role and level – from all-staff foundations to managers, recruiters and customer-facing teams. Each module takes 15-25 minutes and is designed to be practical, engaging and immediately applicable. See the range of modules here
Two ways to access:
12-month individual licence – Learners access modules via the Australian Disability Network learning platform with a 12-month licence – ideal for individuals or organisations rolling out learning flexibly across their teams.
Want to try before you commit? We offer a free 14-day trial of one module for up to three team members.
SCORM files for your LMS Integrate our modules directly into your existing Learning Management System. SCORM files are purchased once and available for unlimited internal use – no per-person licensing required.
Special offer
We’re currently updating our entire eLearning suite to be more accessible and customisable. Organisations who purchase eLearning SCORM modules before 30 June 2026 will receive complimentary access to all equivalent updated content as it launches.
To purchase SCORM files, contact your relationship manager or contact us at info@ausdn.org.au
Why train with us?
- Specialist expertise – we focus exclusively on disability (including neurodiversity) access and inclusion, backed by our work with 440+ member organisations representing 2.2 million employees across Australia.
- Flexible delivery – choose from self-paced eLearning, facilitated online workshops – either organisation exclusive or publicly scheduled, or SCORM files for your LMS.
- Role-relevant learning – our training is designed for specific audiences, so your people get content that’s directly applicable to their work.
- Trusted by members – Australian Disability Network members access training as part of their broader disability confidence journey, with exclusive member pricing across all offerings.
- Training people remember – our facilitators create an environment where people feel genuinely safe to ask questions and engage. Participants consistently describe sessions as inclusive and warm, with a side of humour.
Facilitated Training
It really changed the whole way I think about disability in the workplace.
Our facilitator created a safe place to share, to ask questions, and to learn. Important message sprinkled with humour.
eLearning
Watching the lived experiences ‘Real Talk’ videos are emotionally compelling to me to do better.
This is fantastic. Very comprehensive but presented in a way that supports knowledge retention.
Already a member?
Training is just one way your membership supports your disability confidence journey and scaffolds many of our products, services and programs.
Not sure what you need?
Our team will help you match the right training to your goals, team size and budget. We can also design a training pathway that combines multiple formats and topics.
Contact us to discuss your training needs.
Email us at: info@ausdn.org.au | Call: (02) 8270 9200
Topics
Disability Confident Workforces
For: All staff, any role, any level
The essential starting point for any organisation. This training introduces disability, accessibility and inclusion — giving your whole workforce a shared language and foundation for creating a more inclusive environment for employees, customers and stakeholders.
Participants will leave able to:
- Understand what disability confidence means — for individuals and the whole organisation
- Use the right language with confidence
- Identify barriers and understand workplace adjustments
- Know where to go for further support
Available as: Organisation workshop (60, 90 or 120 min) | Public workshop | eLearning – Licence and SCORM
Disability Confident Managers
For: People managers and emerging leaders
People managers play a pivotal role in creating equitable, inclusive teams. This training goes beyond awareness — it gives managers the practical tools to support employees with disability through every stage of their career.
Participants will leave able to:
- Navigate workplace adjustments with confidence
- Hold appropriate conversations around disability disclosure and performance
- Understand legislative responsibilities and risk considerations
- Actively support every team member’s access to development and opportunity
Available as: Organisation workshop (90 or 120 min) | Public Workshops (2 x 90 min) | eLearning – Licence and SCORM
Inclusive Recruitment
For: Recruiters and hiring managers
Talented people with disability are too often lost at the recruitment stage. This training helps recruiters and hiring managers identify and remove the barriers that prevent equitable access — from job design through to onboarding.
Participants will leave able to:
- Understand and apply inclusive recruitment best practice
- Make adjustments throughout the recruitment and selection process
- Approach candidate interactions with confidence and empathy
- Ensure their processes are barrier-free
Available as: Organisation workshop (90 or 120 min) | Public workshop (2 x 90 min) | eLearning – Licence and SCORM
Inclusive Customer Experience
For: Customer-facing staff and teams
One in five Australians has a disability. This training helps customer-facing teams understand the barriers that can prevent people with disability from accessing products and services — and how to make every interaction genuinely inclusive.
Participants will leave able to:
- Recognise and address barriers in the customer experience journey
- Provide adjustments to support customers with disability
- Apply disability confidence across all stages of the customer journey
Available as: Organisation workshop (90 or 120 min) | Public workshop (2 x 90 min) | eLearning – Licence and SCORM
Accessible Communications
For: Anyone creating internal or external communications
Inaccessible communications can exclude a significant portion of your audience before they’ve even engaged with your message. This practical session builds your team’s capacity to create content that reaches everyone.
Participants will leave able to:
- Understand the value and requirements of accessible communications
- Apply practical accessibility tools within the MS Office suite
- Develop more inclusive content for both internal and external audiences
Available as: Organisation workshop (90 or 120 min) | Public workshop (2 x 90 min)
Workplace Adjustments
For: HR professionals, managers, and anyone involved in supporting employees
Effective workplace adjustment processes are central to retaining talented employees with disability. This training builds the confidence and capability to navigate adjustments well — for the benefit of employees and organisations alike.
Available as: Organisation workshop
Neuroinclusion in the Workforce
For: All staff, any role, any level – dedicated workshop for Managers also available.
Neurodivergent employees bring enormous value to organisations — and yet many workplaces still lack the awareness and practical tools to support them well. This webinar builds understanding of neurodiversity and gives participants actionable ways to create more neuroinclusive environments.
Participants will leave able to:
- Understand what neuroinclusion means and why it matters in the workplace
- Recognise a range of neurodivergent conditions, including ADHD, Autism, Dyslexia and Dyscalculia
- Use inclusive language and behaviours with greater confidence
- Identify workplace adjustments that support neurodivergent colleagues
- Know where to find further information and support
Available as: Organisation Workshop (60 min,90min)
Frequently asked questions